Improve Backbone's handling of missing message files

Description

When a user updates an issues, the sync info panel switches to "pending" as soon as Backbone has picked up the change. Backbone then waits for the confirmation that the changes have been applied in the partner's JIRA.
However, sometimes messages can get lost:

  • a mail is getting lost

  • a file is not copied correctly to the other connector

  • etc.

Backbone should show more information to users and/or offer actions how to resolve it.

Environment

None

Assignee

Unassigned

Reporter

Sync User [K15t]

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UI Concept

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External Votes

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Priority

Major