Add multiple comments with a minimum waiting time to avoid missed comments

Description

Currently, when we are syncing comments from issue A to B, we are creating new comments on B as fast as possible. In a recent case from a customer it was possible that we have created comments so fast that the 'created date' in the database only had a difference of <1 second for some of the issue. This way, Jira will not retrieve all comments when showing them in the comments tab of an issue.

Suggested Improvement

Add a waiting time before adding a new comment.

Related Jira issues

https://jira.atlassian.com/browse/JRASERVER-68723

https://jira.atlassian.com/browse/JSWSERVER-13996 

Environment

None

Activity

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Daphnis Hessling September 19, 2019 at 8:11 AM

Hi Liset.

Thank you for the quick info. I hope it will be implemented soon.

Regards,
Daphnis

Liset de Bruin (K15t) September 19, 2019 at 8:04 AM

Hi Daphnis,

Thank you for leaving a comment. This issue will be discussed in one of the upcoming refinement sessions (in the next couple of weeks). After, we will have a clearer picture of what needs to be done to fix this and we can start working on it. I can’t give you an indication on when it will be implemented, but we are planning on working on it soon (after refining).

Cheers,
Liset

Daphnis Hessling September 19, 2019 at 6:55 AM

Any news when this will be implemented? Our Users are still constantly complaining about this… 😞

Details

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Reporter

Deployment

Cloud
Data Center

Components

Affects versions

Priority

Backbone Issue Sync

Created January 18, 2019 at 1:43 PM
Updated February 15, 2023 at 4:31 PM