Support moving of issues between two synchronizations

Description

Following setup: A user is synchronizing project A with B and A with C. If he moves an issue from B to C, Backbone will create a new issue in A even if the issue was synced before from B to A, because Backbone detects this as a change in the project C.

Suggested Improvement

We should identify if an issue has been moved between two projects if both projects are part of a Backbone sync. One option would be to show this conflict in the troubleshooting section and provide an action to let the user decide how to continue, i.e. create a new issue or continue to sync with an existing one. In case the issue was synced with >1 other issues, we should provide a list of potential target issues.

 

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Cloud
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Priority

Backbone Issue Sync

Created January 30, 2019 at 2:24 PM
Updated February 15, 2023 at 4:42 PM