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Since the mapping is case sensitive, the mapping fails if syncing two different Jiras where email addresses differ only for some capital letters
Current behavior:
john.goodman@somemailaddress.com
and
John.Goodman@SomeEmailAddress.com
are different users
Expected behavior:
are the same user
Possible Workarounds:
Use the correlation mapping instead
Rename the email addresses to have the same case sensitivity
Since the mapping is case sensitive, the mapping fails if syncing two different Jiras where email addresses differ only for some capital letters
Current behavior:
john.goodman@somemailaddress.com
and
John.Goodman@SomeEmailAddress.com
are different users
Expected behavior:
john.goodman@somemailaddress.com
and
John.Goodman@SomeEmailAddress.com
are the same user
Possible Workarounds:
Use the correlation mapping instead
Rename the email addresses to have the same case sensitivity