Jira Service Management

{"xsrfToken":"AG87-S37R-QM8W-6VWE_d4852b9f2fa31591e0d301968875694a679266fc_lout","branding":{"id":"3","key":"ks","name":"K15t Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/eb18d2e2-e66d-41e3-88eb-9da973122fe5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYTc3OTYwNC1lYmY3LTQwN2ItYmI5Ni1mNjE2ZDc2ZThhMjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmViMThkMmUyLWU2NmQtNDFlMy04OGViLTlkYTk3MzEyMmZlNSI6WyJyZWFkIl19LCJleHAiOjE2MTgxNjM3ODMsIm5iZiI6MTYxODE2MzEyM30.DWKM_Y0CSUDlbYxuNUiGOXKZiZ7q9BigjZIpB5pTpU4&client=da779604-ebf7-407b-bb96-f616d76e8a26&mode=fit","logoId":"eb18d2e2-e66d-41e3-88eb-9da973122fe5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the K15t Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the K15t Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/afcf3232-8660-48eb-befc-08e32cc515b4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYTc3OTYwNC1lYmY3LTQwN2ItYmI5Ni1mNjE2ZDc2ZThhMjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmY2YzMjMyLTg2NjAtNDhlYi1iZWZjLTA4ZTMyY2M1MTViNCI6WyJyZWFkIl19LCJleHAiOjE2MTgxNjM3ODMsIm5iZiI6MTYxODE2MzEyM30.lz_yM6mhOWOdvmvUa8v4ZFXqD5muVb7mNXb3aiVvDwM&client=da779604-ebf7-407b-bb96-f616d76e8a26&height=300&mode=fit","bannerMediaApiFileId":"afcf3232-8660-48eb-befc-08e32cc515b4","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"ks","projectId":16923,"serviceDeskId":3,"name":"K15t Support","description":"Welcome! You can raise a K15t Support request from the following options.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"16","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":23606,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23606","groups":[5],"key":""},{"id":"21","name":"Support Widget","descriptionHtml":"","callToAction":"Support Widget","introHtml":"Requests that come in over the support widget","icon":23204,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23204","groups":[],"key":""},{"id":"24","name":"Cloud migration questions","descriptionHtml":"","callToAction":"Cloud migration questions","introHtml":"Are you migrating to Atlassian Cloud and would like to continue using our apps? Select this and we’ll gladly assist you.","icon":23609,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23609","groups":[5],"key":""},{"id":"13","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":23600,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23600","groups":[5],"key":""},{"id":"14","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Select this if you have questions about licensing or billing.","icon":23601,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23601","groups":[5],"key":""},{"id":"15","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":23602,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23602","groups":[5],"key":""},{"id":"22","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":23603,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23603","groups":[5],"key":""},{"id":"23","name":"Partner request","descriptionHtml":"","callToAction":"Partner request","introHtml":"Are you an Atlassian Partner who wants to use our apps internally? Do you have a specific customer use case you want to discuss? Let us know, we're happy to support you.","icon":23604,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23604","groups":[5],"key":""},{"id":"17","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":23226,"iconUrl":"https://k15t.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=23226","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[13,15,24,14,22,16,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"95a1d8b4-3d55-3d36-85b8-5b985aadb869","appLinkName":"System Confluence","appLinkUrl":"https://k15t.jira.com/wiki","spaceKey":"KS","spaceName":"K15t Support","spaceUrl":"https://k15t.jira.com/wiki/spaces/KS"},"labels":[],"projectKey":"KS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://k15t.jira.com/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}